["BUSINESS & ECONOMICS \/ Marketing \/ General","Business & Economics\/Corporate & Business History - General","Business & Economics\/Entrepreneurship","Business & Economics\/Marketing - General","Competition.","Consumer satisfaction.","Employee selection.","HC\/Wirtschaft\/Management","BUSINESS & ECONOMICS","BUSINESS & ECONOMICS \/ Marketing \/ General","Business","Business & Economics\/Corporate & Business History - General","Business & Economics\/Entrepreneurship","Business & Economics\/Marketing - General","Business & management","Business\/Economics","CORPORATE PLANNING","CUSTOMER SERVICE","Competition","Competition.","Consumer satisfaction","Consumer satisfaction.","Corporate & Business History - General","Employee selection","Employee selection.","Entrepreneurship","General","HC","HC\/Wirtschaft\/Management","How-to\/Do-it-yourself","Management","Marketing","Marketing - General","Non-Fiction","Professional","United States","Wirtschaft","angle; vision; book; burkan; critical advantages; points; vantage; us; motorola; chairman; ceo; executive; galvin; former; guide; pragmatic; wideangle; burkans; wayne; useful; edge; concept; customers; panaceas; endless; rapidly; struggling","Business & management"]