["BUSINESS & ECONOMICS \/ Sales & Selling \/ General","Business & Economics \/ Customer Relations","Automobile dealers;United States.","Automobile industry and trade;Customer services;United States.","Customer services.","Automobile dealers;United States.","Automobile industry and trade;Customer services;United States.","BUSINESS & ECONOMICS \/ Sales & Selling \/ General","Business","Business & Economics \/ Customer Relations","Business\/Economics","CUSTOMER SERVICE","Customer services.","GENERAL","General Adult","Non-Fiction","United States"]